The Implementation of Patient Safety in Indonesia

Abstract

Patient safety issues are a problem that needs to be addressed immediately in health care facilities in Indonesia, so that the standard of patient safety of health care facilities is a reference for health care facilities in Indonesia to carry out their activities. Based on Republic Indonesia Minister of Health Regulation No. 11 of 2017 concerning patient safety that each service facility must provide patient safety. This research is a qualitative study with a phenomenological approach and the research subjects were 7 people in each hospital with a total of 42 subjects in total. Data collection techniques in this study used the method of in-depth interviews and observations. Qualitative data analysis and data validity used source triangulation techniques and method triangulation. This research aims to determine the implementation of patient safety. The results of this study are: 1) Patient safety standards related to patient rights standards have been implemented and implemented in accordance with the Minister of Health Regulation Number 11 of 2017, 2) Patient safety standards related to performance standards educating patients and families have been implemented and implemented in accordance with the Regulations Minister of Health Number 11 of 2017, 3) Patient safety standards related to patient safety standards in the continuity of services have been implemented and implemented in accordance with Minister of Health Regulation Number 11 of 2017, 4) Patient safety standards related to standards of use of performance improvement methods to do evaluation and improvement program for patient safety has been implemented and implemented in accordance with the Minister of Health Regulation Number 11 of 2017, 5) Patient safety standards related to leadership roles in improving patient safety have been implemented and implemented in accordance with the Regulation Minister of Health Number 11 of 2017, 6) Patient safety standards related to the standard of educating staff criteria regarding patient safety have been implemented and implemented in accordance with Minister of Health Regulation Number 11 of 2017, 7) Patient safety standards related to communication standards as key for staff to achieving patient safety has been implemented and implemented in accordance with the Minister of Health Regulation Number 11 of 2017. The conclusions that can be drawn from this study are Wates Hospital, Dr. H. Moh. Anwar, Sumenep Regency, Muntilan Hospital, NTB Provincial Hospital, Sekayu Regional Hospital and Batam City Embung Fatimah Hospital have implemented patient safety standards in accordance with Minister of Health Regulation Number 11 of 2017. Keywords—standards, patient safety, implementation