Finding Problem by Information Diagram

Eun-Kyeong Kwon, Yong-Gu Cho
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Abstract

There is many need and trial to find problem as one of processes for business and marketing. TRIZ-OTSM insists that a complex problematic situation is not a set composed of individual problems, but a network of problems according to their relationship. To find problem we analyzed two samples in informal and formal domains like Movie and Education. A sequence of finding problem is designing information diagram and applying IFR (Ideal Final Result) and finding problem using available materials. In Movie, IFR was not found and pseudo-problems like questionnaires were caught. In Education, IFR and problems were extracted roughly through information diagram. If TRIZ process will be adapted as for next steps, to find contradictions and solve the contradictions will go on. If other ways will be used to solve the problems, corresponding procedures will be done. In this paper, finding problem by various ways was experimented and the relation between information diagram and problems is meaningful.
通过信息图发现问题
作为商业和市场营销的一个过程,有许多需要和尝试去发现问题。trz - otsm坚持认为,一个复杂的问题情况不是由单个问题组成的集合,而是根据它们之间的关系而形成的问题网络。为了找到问题,我们分析了两个非正式和正式领域的样本,如电影和教育。寻找问题的顺序是设计信息图并应用IFR(理想最终结果)和利用现有资料寻找问题。在Movie中,没有发现IFR,发现了问卷等伪问题。在教育中,通过信息图大致提取IFR和问题。如果TRIZ流程将适应为下一步,发现矛盾和解决矛盾将继续下去。如需采用其他方法解决问题,需办理相应手续。本文尝试了多种方法寻找问题,信息图与问题之间的关系是有意义的。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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