Human Resources (HR) lessons learned during the 2020 Pandemic: A literature review and perspective from HR professionals

Abstract

The novel coronavirus (COVID-19) pandemic has been the most devastating public health crisis since the Spanish flu pandemic of 1918-1920. COVID-19 has impacted every human being and affected every operational system throughout the land. The pandemic has caused challenging times for businesses, financial markets, government agencies, academia, and one area that is frequently overlooked is the impact of COVID-19 and its implications for workplaces, working practices