E-co-innovation for making e-services living labs as a human-centered digital ecosystem for education with ICT

Abstract

To make responsible products and e-services with people and not only with specialists, a new eco-citizen vision of innovation is necessary, called e-co-innovation. In Reunion Island, we have introduced Semiotic Web as a human-centered method to manage sustainable development with ICT (Information and Communication Technologies). The signification or semiosis is the key psychological process that gives sense to e-co-innovation for making ICT usage-based research, rather than technology-based. The scene develops itself in partnership with end-users to exchange data, information and knowledge. In this sharing frame, the Living Labs (LL) concept allows to emphasize the importance on political and methodological principles to practice open innovation guided by usages. On more pragmatic, scientific and technical plans, we have set up a conceptual method for making products/services based on Sign management, and a tool called the Creativity or Co-design platform, used to build iteratively e-services with pilot users (lead-users). These resources have been applied for ten years at University of Reunion Island (UR) to help to manage tropical biodiversity (coral reefs and forests) and develop instrumental e-learning in music (guitar and piano) in order to satisfy the desires of target users in the domain of education by Teaching and Learning (TL).