Measurement and evaluation of smart city outcomes for smarter governance

Abstract

Global urbanization trends are associated with a proliferation of smart city developments enabled by advanced Information and Communication Technologies designed to address contemporary challenges and develop innovative solutions in cities and regions. This chapter sets out to examine the relationship between smart city development and smart governance, both the contribution of governance to smart city development and its potential benefits for city governance. Building on an analysis of research on UK smart city case studies, this chapter argues that the contribution of smart city developments and their success outcomes to governance is influenced by how cities address the challenges of measurement and evaluation of smart city developments.