Empirical study on users' participation behavior in SNS based on theory of perceived risks and involvement degree

Z. Song, C. Hao, Daqing Zheng
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引用次数: 7

Abstract

Participation actively is the key to the development of SNS. Based on the theory of perceived risk and involvement, the research model of user's participation behavior in SNS was built. Empirical data was collected from six domestic popular SNS website in China, and analyzed through structural equation model. The results show that trust and higher degree of involvement are contributed to users' participation. Although the influence of perceived risk on users' participation is statistically insignificant, it has the negative correlation with trust. Two types of antecedent factors of involvement degree, that is relational embeddedness and flow experience, have positive effects. Therefore, providing individualization services of relationship maintenance and special entertainment experiences will help encouraging users to involve in SNS. And actively constructing and maintaining trust environment is also the important approach for SNS operators to attract more users to SNS.
基于感知风险和参与度理论的社交网络用户参与行为实证研究
积极参与是SNS发展的关键。基于感知风险与参与理论,构建了社交网络用户参与行为的研究模型。本文收集了国内6家热门社交网站的实证数据,采用结构方程模型进行分析。结果表明,信任和较高的参与程度对用户参与有促进作用。感知风险对用户参与的影响虽无统计学意义,但与信任呈负相关。涉入程度的两类前因,即关系嵌入性和流动经验,对涉入程度有正向影响。因此,提供个性化的关系维护服务和特殊的娱乐体验将有助于鼓励用户参与SNS。而积极构建和维护信任环境也是SNS运营商吸引更多用户的重要途径。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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