Smart city framework based on business process re-engineering approach

Abstract

Smart City needs as a solution to increase life quality and solve urban problems becomes very important issues nowadays. Albeit various definitions of smart city still has not been defined as one clear definition, ICT plays a key role in the development process of a smart city. ICT applications should be based from urban problems, so the technology applied could help solve the aforementioned problems. Thus, the problem identification from the existing business processes is urgently required, complete with business process re-engineering for a better business processes. In this paper there will be suggestions about smart city framework through business process re-engineering approach to develop a smart city.