ISO 9002 quality system implementation in a pulp and paper mill's E&I maintenance group

Abstract

During 1992, Boise Cascade's white paper mill in Jackson, Alabama, USA successfully implemented the ISO 9002 quality system and received registration under the international organization for standardization. This paper reviews the process the mill followed with emphasis on the efforts of the maintenance department's electrical and instrument (E&I) group to develop a personal computer (PC) based instrument tracking system for National Institute of Standards and Technology (NIST) traceable process instrument calibrations. The overall issues discussed are: The ISO 9000 series quality system; developing and implementing an ISO quality system for process instrumentation; preparing for and experiencing a registration audit; and maintaining a compliant ISO quality system.<>