Cross cultural usability testing of MOOC platform

Abstract

In this research, the usability evaluation of the MOOC platform Udemy was performed with the participation of 10 undergraduate and postgraduate students from American, European and African countries coming from different cultures. Participants were assigned five tasks, which were decided according to website context, and the author observed and reported the difficulties they encountered under qualitative results. Quantitative results are given as success rate and time needed to perform each task. Participants were then asked to fill out a questionnaire on Web Site Analysis and Measurement Inventory (WAMMI). Based on the results, it was decided that usability measurements of the participants were above the average but author was not able to make any inference about cross cultural differences due to limited number or participants.