Modeling collaborative information seeking processes: A preliminary study of team search tactics

Abstract

This paper presents an investigation on collaborative information seeking process of team users from the aspect of search tactics. Through the investigation, we identified team search tactics as essential components of collaborative search process. In the study, theory from both information science and social psychology are explored in a preliminary user study to build a conceptual framework of team search tactics, which can be used to guide the design and evaluation of information systems in supporting collaborative information seeking.