The Attitudes Towards Nearshoring vs. Offshoring on the IT Services Industry

Abstract

The main topic of this investigation is the outsourcing of IT services and subsequent analysis of the delivery method based on proximity, examining whether the work would be delivered through a nearshoring model or via an offshoring one. The main goal is therefore to determine the antecedents of the “attitude towards outsourcing,” as well as their consequences. The statistical analysis, based on a sample of 88 respondents, shows that the factors that may influence the “attitude towards outsourcing” are strategy, service suppliers, and supplier trust. As a consequence, we have behavioral intention when dealing with a nearshoring vs. offshoring scenario. The study of the details behind the type of the outsourcing options, either nearshoring or offshoring, an individual within an organization is more willing/likely to use, based on behavioral intention, is the main innovative aspect of this research. As per the results of this study, the above was also considered as a valid consequent to the existing models and has shown to be a relevant construct in this context.