The implementation of measurement systems in manufacturing

Abstract

A study was conducted which applied the general understanding of the process of technological innovation to further the understanding of how to implement successfully measurement technology in the context of a manufacturing plant. The research questions posed were: how does the implementation process used affect the success of the measurement system? What are the characteristics of more successful implementation processes? What is the effect of different types of quality culture on the success of measurement systems? What is the role of management in successful implementation of measurement systems? The technical focus of this project was measurement systems, commonly known as gages or gaging systems, which produce data that can be used by manufacturing plants to help control dimensional quality. The findings support the utility of studying the implementation of gaging systems from the perspective provided by the literature on technological innovation.<>