Design an Interactive Agent by Multi-Empathic Strategies to Reduce Student's Negative Emotion

Abstract

In recent years, combining the empathic virtual human with the learning system is one of the most popular topics. However, there are few studies on designing pedagogical agents which have different empathic strategies to interact with learners. In this paper, we have described our approach to design an interactive empathic agent with different empathic strategies. We created an empathic interaction model according to Davis' empathic processes and Lester's empathic model. We invited 12 students to participate in this experiment. We had found some interactive suggestions when students suffered some negative or positive emotions during the learning process. These suggestions can make students feeling concerned and more engaged in learning.