Pandemic COVID-19 Effect on Future Courier Technologies

Abstract

In Malaysia, when Movement Control Order (MCO) took place, many economic sectors are forced to shut down to control the pandemic. Most of the households are trapped in the house and trying to adapt to many new normal activities such as “work from home”, “virtual learning”, “online shopping” and many more. These new normal activities are increasing the demand of certain economic sectors such as Information and Communication Technology (ICT), digital banking, delivery services, etc.