Strategi Peningkatan Keterampilan Bahasa Inggris Pelaku Wisata Di Desa Wisata Tista, Kerambitan, Tabanan

Abstract

English communication is a problem faced by the human resources involved in the tourism activities in Desa Wisata Tista, Kerambitan Subdistrict, Tabanan Regency, Bali. However, there had been no research that identified English problems. Then, this research was done to (1) identify the problem faced by the human resources involved in tourism activities in Desa Wisata Tista, Kerambitan Subdistrict, Tabanan Regency, Bali and (2) finding out the proper and suitable English learning strategies to improve the English mastery of the human resources involved in the tourism activities in Desa Wisata Tista, Kerambitan Subdistrict, Tabanan Regency, Bali. The data used in this research were gained through interviews, observation, and literature studies. The data were analyzed qualitatively. The results of the analysis reveal that (1) the numbers of the human resources who can speak English is limited, (2) the lack of speaking skills using English, (3) the lack of English vocabulary they have, and (4) low level of self-confidence to communicate in English. These problems can be overcome by implementing several strategies, namely (1) memory strategy, (2) cognitive strategy, (3) affective strategy and (4) social strategy. Based on the identification, the managers can conduct English course for the community. Keywords: English Communication, English Learning Strategies, English Communication Problems, English for Tourism Workers