Web‐based technology in support of construction supply chain networks

Abstract

Supply chain networks are generally associated with inter‐organisational communications, leading to reduction of time delays in services and information flows. Recognising the importance of communication, this paper deals with the management of information across a network of organisations that are involved in the design and construction process. The paper presents an overview of problems associated with the process of managing construction project information and explores the key role Web‐based technology systems can play in making this process more effective. The paper also reports on the utilisation of such a system on a number of construction projects. It discusses the efficiency gained in the traditional process of architectural drawings transmittal, and reports on a questionnaire survey targeting system users to gain some insight into their perception of its usefulness, performance and role in improving communications amongst the entire project team.