The influence of relationship conflict, employee turnover intention, and employee performance

Bussecon Review of Social Sciences (2687-2285) Pub Date : 2021-12-18 DOI:10.36096/brss.v3i3.264

Gladish Pretirose, Muafi Muafi

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引用次数: 1

Abstract

This study discusses the influence of relationship conflict, turnover intention, and employee performance of Gladish Medical Center General Hospital on work burnout as a mediator. The purpose of this study is to examine and analyze the influence of relationship conflict on work burnout as a mediator on turnover intention and employee performance of Gladish Medical Center General Hospital Pesawaran. Researchers use census technique with 70 respondents who are employees of Gladish Medical Center General Hospital Pesawaran. The analytical test uses SmartPLS v.2.0 with SEM (Structural Equation Modelling) analysis method. The results reveal that relationship conflict has a positive and significant influence on turnover intention. Work burnout is proven to mediate the influence of relationship conflict on turnover intention. While relationship conflict has no significant influence on employee performance. Work burnout is proven to mediate the influence of relationship conflict on employee performance. Relationship conflict has a positive and significant influence on work burnout. Work burnout has a positive and significant influence on turnover intention. Work burnout has a negative and significant influence on employee performance.

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关系冲突、员工离职倾向与员工绩效的影响

本研究以格莱德希医疗中心总医院为研究对象，探讨关系冲突、离职倾向、员工绩效对工作倦怠的影响。本研究的目的是检验和分析关系冲突对工作倦怠的影响，并以此作为离职倾向和员工绩效的中介。研究人员使用人口普查技术对70名受访者进行了调查，这些受访者都是佩萨瓦兰格拉迪什医疗中心综合医院的员工。分析测试采用SmartPLS v.2.0与SEM(结构方程建模)分析方法。结果表明，关系冲突对离职倾向有显著的正向影响。工作倦怠被证明可以中介关系冲突对离职倾向的影响。而关系冲突对员工绩效无显著影响。工作倦怠被证明可以中介关系冲突对员工绩效的影响。关系冲突对工作倦怠有显著的正向影响。工作倦怠对离职倾向有显著的正向影响。工作倦怠对员工绩效有显著负向影响。

本文章由计算机程序翻译，如有差异，请以英文原文为准。

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Bussecon Review of Social Sciences (2687-2285)

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