{"title":"Design and Evaluation of the Internet Drug-purchasing Service for Middle-aged and Elderly Based on SHERPA and FMEA","authors":"Weiwen Meng, Ruiqiu Zhang, Wei-Ling Sun","doi":"10.1109/ITEI55021.2021.00023","DOIUrl":null,"url":null,"abstract":"This article aims to study the Internet drug-purchasing behavior of middle-aged and elderly groups to improve their satisfaction. The results show that the SHERPA and FMEA can effectively find out the defects of the design and pointedly bring up with suggestions for improvement. The suggestions are as follows: control the amount of information displayed, emphasize important information appropriately, and conform the operation process with the psychological cognition of users. The design iteration provides a more satisfactory experience for the groups, and reduces the difficulty of using Internet drug-purchasing service.","PeriodicalId":377225,"journal":{"name":"2021 3rd International Conference on Internet Technology and Educational Informization (ITEI)","volume":"4 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2021-12-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2021 3rd International Conference on Internet Technology and Educational Informization (ITEI)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/ITEI55021.2021.00023","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
This article aims to study the Internet drug-purchasing behavior of middle-aged and elderly groups to improve their satisfaction. The results show that the SHERPA and FMEA can effectively find out the defects of the design and pointedly bring up with suggestions for improvement. The suggestions are as follows: control the amount of information displayed, emphasize important information appropriately, and conform the operation process with the psychological cognition of users. The design iteration provides a more satisfactory experience for the groups, and reduces the difficulty of using Internet drug-purchasing service.