The Influence of Product Recommendation Methods on Users' Purchase Intention

Xinyue Wang, Jianxin You, Qiurong Song
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Abstract

Nowadays, with the rapid development of various fields of e-commerce, scholars gradually focus their research on the online purchase behavior of users. As we step into the era of big data, personalized recommendation function of e-commerce is rising. Many scholars have put forward their own views on the influence of personalized recommendation of platform on users' purchase intention. This study will start from the recommendation behavior of products, take recommendation strength and recommendation validity as the quantitative methods of recommendation behavior, and explore whether platform recommendation and friend recommendation will have different influences on users' purchase intention. In the process of the influence of recommendation behavior on the purchase intention of users, this study believes that trust plays a mediating role. This research applies the knowledge and methods of social psychology, consumer behavior and other disciplines, adopts a multi-dimensional research framework in terms of overall research ideas, and combines theoretical analysis with empirical research. The results show that trust can indeed play a mediating role in the influence of recommendation strength and recommendation validity on users' purchase intention, but recommendation style has no moderating effect on the influence. In view of this conclusion, this paper proposes the possible reasons.
产品推荐方法对用户购买意愿的影响
如今,随着电子商务各个领域的快速发展,学者们逐渐将研究重点放在了用户的在线购买行为上。随着我们进入大数据时代,电子商务的个性化推荐功能正在崛起。对于平台个性化推荐对用户购买意愿的影响,很多学者都提出了自己的观点。本研究将从产品的推荐行为出发,以推荐强度和推荐效度作为推荐行为的量化方法,探讨平台推荐和朋友推荐是否会对用户的购买意愿产生不同的影响。在推荐行为对用户购买意愿的影响过程中,本研究认为信任起到中介作用。本研究运用社会心理学、消费者行为学等学科的知识和方法,在整体研究思路上采用多维度的研究框架,理论分析与实证研究相结合。结果表明,信任在推荐强度和推荐效度对用户购买意愿的影响中确实起到中介作用,而推荐风格对其影响没有调节作用。针对这一结论,本文提出了可能的原因。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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