Cloud computing adoption decision-making process: a sensemaking analysis

Ariana Polyviou, N. Pouloudi, Will Venters
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Abstract

PurposeThe authors study how cloud adoption decision making unfolds in organizations and present the dynamic process leading to a decision to adopt or reject cloud computing. The authors thus complement earlier literature on factors that influence cloud adoption.Design/methodology/approachThe authors adopt an interpretive epistemology to understand the process of cloud adoption decision making. Following an empirical investigation drawing on interviews with senior managers who led the cloud adoption decision making in organizations from across Europe. The authors outline a framework that shows how cloud adoptions follow multiple cycles in three broad phases.FindingsThe study findings demonstrate that cloud adoption decision making is a recursive process of learning about cloud through three broad phases: building perception about cloud possibilities, contextualizing cloud possibilities in terms of current computing resources and exposing the cloud proposition to others involved in making the decision. Building on these findings, the authors construct a framework of this process which can inform practitioners in making decisions on cloud adoption.Originality/valueThis work contributes to authors understanding of how cloud adoption decisions unfold and provides a framework for cloud adoption decisions that has theoretical and practical value. The study further demonstrates the role of the decision-leader, typically the CIO, in this process and identifies how other internal and external stakeholders are involved. It sheds light on the relevance of the phases of the cloud adoption decision-making process to different cloud adoption factors identified in the extant literature.
云计算采用决策过程:意义分析
作者研究云采用决策如何在组织中展开,并呈现导致采用或拒绝云计算决策的动态过程。因此,作者补充了早期关于影响云采用的因素的文献。设计/方法论/方法作者采用解释性认识论来理解云采用决策的过程。通过对欧洲各地组织中领导云采用决策的高级管理人员的采访进行实证调查。作者概述了一个框架,该框架显示了云采用如何在三个主要阶段遵循多个周期。研究结果表明,云采用决策是一个通过三个主要阶段学习云的递归过程:构建对云可能性的感知,根据当前计算资源将云可能性置于环境中,并向参与决策的其他人展示云主张。在这些发现的基础上,作者构建了这个过程的框架,可以为从业者在云采用方面做出决策提供信息。原创性/价值这项工作有助于作者理解云采用决策是如何展开的,并为云采用决策提供了一个具有理论和实践价值的框架。该研究进一步证明了决策领导者(通常是CIO)在这一过程中的作用,并确定了其他内部和外部利益相关者是如何参与的。它阐明了云采用决策过程的各个阶段与现有文献中确定的不同云采用因素之间的相关性。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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