The sustainable development of an e-democracy system

Abstract

This paper addresses the concept of developing an efficient and effective e-democracy system. The concepts of three main e-democracy developments and control framework of COBIT 4.1 are employed for constructing our sustainable e-democracy development, which consists of four external components. Such components are development environment, stakeholder and policy, Information and Communication Technology (ICT), and development methodology. The underlying e-democracy applications are introduced based on democratic principles and the OECD framework of citizens' participation. Furthermore, the quality of an e-democracy system is established by using the Technology Acceptance Model (TAM) and the e-government Web Quality Assessment Model (e-government WebQAM). This sustainable development and quality of an e-democracy system can be used as guidelines for successful e-democracy development.