User Interfaces for Public Transport Vehicles: Future Opportunities and Challenges

Abstract

Mobility is transcending towards flexible sharing, combined transportation modes, increased vehicle automation and digital customer services. User experience and acceptance are highly important criteria for the success of such novel concepts, and consequently their human interface has to be designed with creativity and responsibility. This workshop addresses this need by providing a holistic frame for ideation and discussion of user interface concepts for public transport vehicles. The expected outcome of the workshop is a set of opportunities, design concepts and challenges. These could be the input for a research agenda for the field.