Problems and Pitfalls in a CMMI level 3 to level 4 Migration Process

Abstract

CMMI is an internationally-known standard, developed by the Software Engineering Institute, whose objective is to allow the maturity-level evaluation of organizations concerned to software development. The Eldorado Research Institute adopted and follows the staged representation approach of the CMMI model that focuses the process improvement in a systemic and structured way, aiming to reach a stage that allows the generation of a framework for the next stage. Being certified to the maturity Level 3 and looking for the Level 4 certification, this paper deals with some details of indicator definition for the Eldorado Research Institute, concerning the migration to the maturity Level 4 of the CMMI model, and also deals with identified problems and pitfalls during this migration effort.