An expert system approach for interface management in decision support systems

Abstract

Recent developments in decision support systems (DSSs) design suggest that as the capabilities of systems expand, the need for designing effective and flexible interfaces increases significantly. However, little research has been done in the area of interface management in DSS. This paper examines the role of user, task, and system characteristics in determining display methods, and advocates an expert system approach to system-user interface management within the context of a DSS. The authors present the architecture of such a system-expert system interface manager (ESIM)-discuss a prototype implementation, and identify areas for future research.<>