Quality evaluation of web sites: A comparative study of some Multiple Criteria Decision Making methods

Abstract

Multiple Criteria Decision Making (MCDM) is widely used in everyday life especially to make decisions between conflicted criteria. In this paper, MCDM is explored in the Web domain that plays a major role in the modern society. A web site can provide or not users' needs. Assess the quality of web sites requires a list of criteria and sub-criteria, they depend also on web site category. So, to qualify criteria versus others it is important to resort to Multi-Criteria decision Making method. Weighing criteria, ranking web sites or other purposes of assessment can be resolved by MCDM. This paper identifies and discusses some methods and techniques in this area; it proposes also a comparative study between them and concludes with some findings discussions and future issues.