Characterizing the expertise of Aircraft Maintenance Technicians using eye-tracking.

Abstract

Aircraft maintenance technicians (AMTs) play an essential role in life-long security of helicopters. There are two major types of operations in maintenance activity: information intake/processing and motor actions. Modeling expertise of the AMT is the main objective of this doctoral project. Given the constraints of real-world research, mobile eye-tracking appears to be an essential tool for the measurement of information intake, notably concerning the use of maintenance documentation during the maintenance task preparation and execution. . This extended abstract will present the main research objectives, our approach and methodology and some preliminary results.