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An Exploratory Study on Perceived Benefits and Sacrifice Factors of SST-based Non-Face-to-Face Service: Focusing on Airline Non-Face-to-Face Service Users

Korean Journal of Hospitality & Tourism Pub Date : 2022-06-30 DOI:10.24992/kjht.2022.6.31.04.171
Jiyoung Jung
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基于sst的非面对面服务感知利益与牺牲因素探索性研究——以航空公司非面对面服务用户为研究对象
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Korean Journal of Hospitality & Tourism
Korean Journal of Hospitality & Tourism
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