The cost-benefit analysis of usage data in robotstudio (keynote)

Abstract

Instrumenting development environments and automatically uploading anonymized data has a concrete cost. With the cautionary tale of the Eclipse IDE’s failed data collection effort looming over us, we must examine for ourselves the question: Is the cost worth it? In this talk I’ll do a deep dive into ABB’s own data collection effort for a robotics-focused development environment, Robot- Studio, weighing the costs and benefits from this particular case. We’ll discuss how usage data saved the team person years’ of effort, how team leaders’ increased the visibility of this data by co-locating it with the cafeteria’s lunch menu, and we’ll open up discussion as to what we should explore next.