Digitizing and Evaluating Quality Assurance Documents at English Department, Faculty of Humanities

Abstract

This study aims to determine the level of satisfaction and effectiveness of digitizing quality assurance instruments such as the online form for thesis registration, proposal registration form, templates of some forms in English Department, Faculty of Humanities, Andalas University. The survey was conducted to the lecturers and students of English Departments. The survey covered ease of access, ease of understanding the narration or text, time efficiency, officially efficiency and so on. The results of the survey showed that most of the students and the lecturers were satisfied with the digitizing of some documents and forms. The respondents also give some suggestions to digitize any other documents and forms which are not being digitized yet. Besides, the survey also showed that 5 students out of 48 and 3 lecturers out of 23 said that the digitization still lack of socialization.