An Integration Framework for Multi-perspective Business Process Modeling

Abstract

In their current scope, existing business process modeling methods and techniques lack comprehensive constructs for representing some of the essential business concepts, including business goals, non-functional requirements and resources. Chances are, there will never be a single technique that adequately captures all the business concepts on a single diagram. This paper has two related purposes: First, it evaluates the modeling capabilities of process modeling techniques against the Zachman Framework. Second, it proposes a multi-perspective integration framework for bridging the identified gaps using other requirements modeling techniques such as goal-oriented and data-oriented techniques. A real world case study is then used to demonstrate the integration process. Ultimately, our framework aims at supporting the creation of comprehensive models and facilitating a common understanding of business perspectives regardless of how they are represented.