Evaluation of Team Expertise in Software Development Organizations

Abstract

Good skills and expertise of employees in an organization are the key factors for producing the quality products and completing projects successfully. Keeping the skills and knowledge of employees updated is one of the toughest and challenging tasks of the project management process. In developing countries like Pakistan, this task becomes more challenging due to lack of training and skill building institutes. The factors like changes in technology and increased demand for rapid development are addressed in this paper. Most required expertise and skills are identified. Our team has collected data by filling the questionnaires from IT professionals working on different projects in different organizations of the country. All expertise are divided into two main categories technical expertise or skills and non-technical / soft skills. Then characterized these skills according to the roles of employees. Finally, analysis of the whole data is performed by the statistical software like the SPSS and the Minitab, to find out which are the significant expertise and skills which really affects the performance of software organizations. We also identified what type of skills should employees have according to their role in the organization. The information developed by conducting this study is useful for many stakeholders in the local perspective, including professionals, project managers, and the Pakistan Software Export Board.