Is your user hunting or gathering insights?: identifying insight drivers across domains

Abstract

In recent years, using the number of insights to benchmark visual analytics tools has become a prominent method in the Infovis community. The insight methodology has become a frequently used instrument to measure the performance of tools that are developed for highly specialized purposes for highly specialized domain-experts. But some tools have a wider target group of experts with knowledge in different domains. The utility of the insight-method for other expert user groups without specific domain knowledge has been addressed to a far lesser extent. In a case study we give an illustration of how and where insights from experts with and without domain knowledge differ, and how these findings might enrich the evaluation of visualization tools designed for usage across different domains.