A systematic literature review on user centered design and participatory design with older people

Abstract

User-centered design (UCD) and participatory design (PD) are framework for developing applications suitable for the users' characteristics. However, UCD/PD provide little guidance on how to involve older people in the development process. We performed a Systematic Literature Review to know better how these processes are conducted with the participation of elderly people. We selected 51 papers published at ACM Digital Library, IEEE Xplore and Science Direct from 2013 to 2018, and extracted information about how and why UCD/PD has been used with the elderly, which were the used methods, what activities were performed with the elderly and also suggestions for future work. The main contributions of this work are to provide researchers with an understanding of the application of UCD and PD with older people and to show the need to improve traditional design methods in order to create suitable applications for them.