E-Government multi-layers Maturity Model

Abstract

e-Government implementation and applications have gained a growing attention in the last decade. Countries seek to apply and extend the use of e-Government, and international organizations evaluate e-Government implementation and its impacts. The benefits of e-Government sound to be worthy while the costs of e-Government implementation sound to be costly. A clear implementation plan is a must to avoid financial loss. Countries should follow a road map compatible with their specific capabilities. Countries can depend on e-Government Maturity Models as guidelines for e-Government implementation. Available e-Government Maturity Models do not address the needs of individual countries. This article presents a new e-Government Maturity Model adjustable according to countries own capabilities through multi-layers, to ensure e-Government successful implementation within available resources. So this model is applicable for any given country, and it is even more useful for countries with limited resources.