Making the electricity consumption visible (pilot project)

Abstract

Vattenfall has completed a large evaluation of actual customers' interest in more advanced consumption services accessible through the Internet. Approximately 2500 private customers in Sweden participated in the 12-month test, giving the opportunity to follow up on their electricity consumption on an hourly level. The customers showed a genuine interest in the tool using it on a regularly basis and giving it high scores in the two major evaluations. The most interested customer profile was men living in houses. Since the customers voluntarily signed up the results are only valid for the interested population of the customers. The result from this test is now the base for a roll-out of a similar application in Vattenfall Finland and refined requirements on operations in Sweden, regarding preparations for a possible roll-out.