Starting from Scratch

Abstract

When FONA International Inc. (Geneva, IL) decided in 1999 to upgrade its corporate headquarters and research and development facility in Carol Stream, IL, the company had big plans. FONA’s plans were so big, in fact, that the site of its original facility was too small. Hoping to find a new location that could accommodate all of the upgrade’s planned improvements, FONA vice president of operations Terry Emmel reviewed 180 different buildings. About a third of the way into the process, he concluded that FONA would need to create the new building from scratch.