Building a safe unit culture with CUSP

Abstract

Improving care delivery quality and patient safety is a growing priority for many facilities in the modern healthcare landscape, and nurse managers play an important role in ensuring the success of new safety measures. Research has shown that the way nurse managers engage RNs in decision making and problem solving has a direct influence on improving care delivery quality and patient safety.1 In addition, frontline RN engagement positively impacts satisfaction rates.2 The Comprehensive Unit-Based Safety Program (CUSP) utilizes the clinical experience of frontline