Integrating online information with software products

Abstract

The author describes some of her experiences in developing online information that is integrated with a software product. She discusses (1) the definition of the product's user interface by the information developer's, (2) the development of windowed and field-sensitive help for a mainframe product, and (3) the prototyping of online help with the product's user interface. She concludes that her experiences indicate how development of online information can be more fully integrated with the development of the entire software product and result in a more usable product.<>