The Implementation of Continuous Improvement (CI) Methodology: A Case Study of Al-Sindian Paper Mills

Abstract

This study aims to identify the expected benefits of continuous improvement CI implementation, to determine the critical success factors that contribute to CI implementation and to detect the expected problems that impede the implementation of CI programmes at Al-Sindian Paper Mills. The data analysed in this article was collected from a mail questionnaire sent to all staff who worked on a CI Six Sigma project at Al-Sindian Paper Mills. The findings of this study indicate that specialised training is necessary for master black and green belts, implementation of the CI requires a quality assurance and also CI approach is not only concerned with selecting a method and forming teams, but extends to covering the enhancement of improvement skills for operators. Finally avenues for future research were provided.