SUPPLY CHAIN MEASUREMENT IN THE INDUSTRY 4.0 USING BALANCED SCORECARD

Abstract

Industry 4.0 is a topic that attracts attention for practitioners and researchers because it has not been explored much. Technological developments that occur have disrupted existing business processes in the company. The supply chain is part of the company's business activities that are affected by technological developments of existing technology. Therefore, there is a need for realignment between technological developments and supply chain so that measurements can be made regarding supply chain performance in a company. This research provides a navigation that can be used by practitioners to measure performance in supply chains that have been integrated with industry 4.0. In addition, to develop research related to the Supply Chain performance measurement method using the balanced scorecard in the industrial era 4.0.