A Study on the Factors Influencing the Entrance Satisfaction of the Leased Store Owner in Seoul

Abstract

This study was conducted with the aim of finding important influencing factors for Entrance satisfaction of rental stores in Seoul's collective shopping mall, and the main research results are as follows. First, economic characteristics were derived as variables that had the greatest impact on store satisfaction. Second, facility characteristics ranked second in influence. Third, commercial district characteristics, location characteristics, and institutional characteristics, which are the external environment and conditions of collective shopping malls, were found to affect store satisfaction, but their influence was not significant. Finally, it was found that the characteristics of management and operation did not affect store satisfaction. This study can find the significance of the study in that it was conducted from the perspective of rental store owners in research related to collective shopping malls in the field of real estate.