Language Politeness

Abstract

In communication, language politeness is a crucial aspect because it can shape one's language and character. This research was conducted to describe violations and obedience with the principle of language politeness of employees in carrying out daily routines at Indonesian Christian University. The research approach used is qualitative with a descriptive analysis design. Obtaining the research data, an audio recorder was used as an instrument, the data obtained through audio recorders were Analysed using the pragmatic method. The research results obtained are that the number of obedience with the language politeness principle among employees at Indonesian Christian University is greater than the violations or impoliteness. It can be seen from 248 utterances, 192 utterances that obey the principle of language politeness and 56 utterances that do not obey the language politeness. Violations in the utterances are violations, one maxim, two maxims and three maxims in one utterance. The maxim that was violated the most was the maxim of appreciation and the maxim of wisdom. It was also found that none of the employees obeys the maxim of simplicity from the utterances spoken. Thus, it can be concluded that the Indonesian Christian University requires a conduct training program to improve employee language politeness.