Organizational Behavior Engineering for Sustainable Global Software Development

Abstract

We had started our journey as an Offshore Supplier with a clear goal to become the "Software Engineering Partner of choice" for the Siemens R&D organization. Now, while we work as a partner of choice, our sustainability in this role, has largely depended on our ability to demonstrate the right set of behaviors as a partner organization, retain our key people and enable them to grow. Our continuous and conscious focus on people development, as a matter of our organizational culture, has been one of the key factors that have contributed in generating the required value in a partnership. In this paper, we talk about our expedition in which we applied our customized "Organizational Behavior Engineering" practices to deal with our challenges in enabling our people to achieve growth and mastery in the roles they played. We ensured that not only we built and developed technical and domain competencies, but we also retained these competencies to be able to play the role of a dependable partner, on a sustainable basis. In this paper, we also share the WHY part behind our practices, the HOW part of the implementation, the challenges we faced, the results we have achieved and our next steps towards further development.