Challenges in user experience design of image filtering apps

Abstract

Photo filtering apps successfully deliver image-based stylization techniques to a broad audience, in particular in the ubiquitous domain (e.g., smartphones, tablet computers). Interacting with these inherently complex techniques has so far mostly been approached in two different ways: (1) by exposing many (technical) parameters to the user, resulting in a professional application that typically requires expert domain knowledge, or (2) by hiding the complexity via presets that only allows the application of filters but prevents creative expression thereon. In this work, we outline challenges of and present approaches for providing interactive image filtering on mobile devices, thereby focusing on how to make them usable for people in their daily life. This is discussed by the example of BeCasso, a user-centric app for assisted image stylization that targets two user groups: mobile artists and users seeking casual creativity. Through user research, qualitative and quantitative user studies, we identify and outline usability issues that showed to prevent both user groups from reaching their objectives when using the app. On the one hand, user-group-targeting has been improved by an optimized user experience design. On the other hand, multiple level of controls have been implemented to ease the interaction and hide the underlying complex technical parameters. Evaluations underline that the presented approach can increase the usability of complex image stylization techniques for mobile apps.