The Software Prototype of Civil Court Case Management in Thailand

Abstract

This research work proposes an idea on the design framework of the IT support for the judiciary system in Thailand. We have performed an in-depth study of the court workflow at the Central Intellectual Property and International Trade Court (CIPITC). Case Management System and Web services concepts were applied. We also considered the practicality of system deployment at the civil courts in Thailand. The court authorities were requested to participate in the usability evaluation of the design framework and the software prototype. The evaluation was conducted in three domains: effectiveness, efficiency, and satisfaction. The analysis and discussion were then presented as a part of our results.