Students’ Online Learning Satisfaction on Learning Management System

Abstract

In the Covid-19 pandemic situation, face-to-face learning had to be eliminated and replaced with online learning. To support this online learning, Andalas University encourages the use of the Learning Management System (LMS) which has been adopted from the Modular Object-Oriented Dynamic Learning Environment and is named iLearn. In this study, iLearn is used as a platform to assess the level of satisfaction in online learning. This platform allows students to access material online and also collect assignments at predetermined times. To compile this research model, we use three main factors in measuring e-learner satisfaction, namely; "Learner interface", "learning community", and "personalization" with the mediating variable "intention to use". Subjects are 274 students of the Faculty of Economics, Anadalas University who are taking Operational Management courses in 2020. The results of the structural equation modeling (SEM) analysis show that 'learner interface', and 'personalization' affect 'intention to use' which in turn affects intention to use. 'satisfaction'.