{"title":"Customer Engagement through the Vocal Touchpoint: An Exploratory Cross-Cultural Study","authors":"F. Desmarais, A. Vignolles","doi":"10.1007/978-3-658-24878-9_6","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":191637,"journal":{"name":"European Advertising Academy","volume":"20 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-10-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"European Advertising Academy","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1007/978-3-658-24878-9_6","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}