A Model for Collaboration Tool Adoption in Distributed Project Team

Abstract

The motivation of this research is to inspect the factors and the impact of adaptation for collaboration tools and introduce a model that facilitates the process of selecting the right collaboration tools based on the challenges the team is trying to bridge in private Information Technology (IT) firms. To achieve the objectives of this study, the researchers used a descriptive-analytical method by developing a questionnaire and data collection from the survey. A comprehensive survey was adopted, and the participants in the study were selected employees from private IT companies in Johor Bahru, Malaysia, who were randomly selected using a convenience sampling technique. Both sample selection and survey distribution have been made online owing to a strict Movement Control Order (MCO). This study addresses and supports H1, H2, and H5. Therefore, communication and task coordination are the factors facilitating the distributed project teams to adopt and use various collaboration tools. In addition, task characteristics might change the use of different or multiple tools for communication. This research is based on the analysis of collaboration tools, and the results are a model of the aspects influencing the distributed teams to adopt the best selection of collaboration tools in the category of communication and coordination tools.