The Role of Data Mining Tools in Commercial Banks' Cyber-Risk Management

Abstract

This study explored the data mining tools role in cyber-risk management among Jordanian commercial banks listed on the Amman Stock Exchange. A standardized questionnaire was distributed to the information technology and bank risk management staff (n=139) in 13 commercial banks. There were significant effects of data mining tools in cyber-risk management on the discovery, dissemination, and participation of knowledge systems, and on opportunities to improve knowledge systems through the development of the environment for study and data retrieval systems. This study emphasizes the need to look for areas of improvement that would affect the efficiency of using data mining tools in the discovery, dissemination, and sharing of knowledge systems to manage cyber risks, as well as the need to combine data mining technology with to use their cognitive abilities and technical concepts with the necessary methods and tools to improve the bank's knowledge culture and to provide all necessary data stores and warehouses for the formation of new knowledge, which would help in the development of cyber risk management in Jordanian banks, which are listed on the Amman Stock Exchange.