{"title":"Sharing uncertainty across organizations: service capital and customer engagement for realizing nonownership value","authors":"M. Ehret, Jochen Wirtz","doi":"10.4337/9781788114899.00028","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":409948,"journal":{"name":"Handbook of Research on Customer Engagement","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"2","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Handbook of Research on Customer Engagement","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.4337/9781788114899.00028","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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